bom88 Casino & Sportsbook Data Care

This page describes what we collect when you use bom88 and how we keep that data protected. We understand that your privacy matters — we take security seriously and never share your personal information with third parties without your consent, except where required by law. Our data practices comply with applicable privacy regulations in the jurisdictions where we operate.

When you open an account on bom88, deposit via DANA, e-wallet, mobile banking, local payment, or a virtual account, or place markets on Liga 1, Piala AFF, live-dealer tables, slots, or esports, we collect certain information. We use that information only to operate our platform, process your transactions, verify your identity, and comply with legal obligations. We encrypt your data in transit and at rest, and we limit access to authorized staff only.

If you have questions about how we handle your data, contact our support team via your account Help tab. Our services are available only where local law permits.

What we collect on bom88

We collect personal information when you create an account, deposit funds, verify your identity, and use our platform. This includes your name, email address, phone number, date of birth, and residential address. We also collect payment information — your payment method details, transaction history, and withdrawal requests. We do not store your full payment card details; we pass that information securely to our payment processors (DANA, e-wallet, mobile banking, local payment, or your bank).

We also collect usage data — the markets you view, the games you play, your device type (Android or iOS), your IP address, and your browsing history on bom88. We use this data to improve our platform, understand user behaviour, and detect fraud. We do not sell this data to third parties.

How we use your data on bom88

We use your data to operate bom88 and provide our services to you. This includes processing your deposits and withdrawals, settling your results, and managing your account. We use your email and phone to send you account notifications, transaction confirmations, and support responses. We use your payment information to verify transactions and prevent fraud.

We also use your data for compliance — verifying your identity, checking against money-laundering lists, and storing records for regulatory audits. We keep your data for as long as you hold an account with us, and for seven years after account closure (as required by financial-services regulations). We use usage data to improve our platform, fix bugs, and understand which games and markets are popular. We never use your data for marketing without your consent.

Third-party processors and our servers

Our servers may sit outside your jurisdiction — they may be located in Singapore, Malaysia, or other Southeast Asian countries. When you use bom88, your data is transmitted to and stored on these servers. We ensure these servers meet our security standards, but you should be aware that data stored outside your jurisdiction may be subject to the laws of that country.

We use third-party processors for specific functions — payment processing, email delivery, and customer support ticketing. We share only the data necessary for each processor to perform their function. For example, when you deposit via online payment, we send your transaction details to e-wallet to process the payment, but we do not send mobile banking your full account history. We sign data-processing agreements with all third parties to ensure they protect your data.

Data encryption

We encrypt all data in transit (HTTPS) and at rest on our servers. This protects your information from unauthorized access.

Access controls

Only authorized bom88 staff can access your data. We use role-based access and multi-factor authentication to control access.

Payment security

We never store your full payment card details. Payment processors handle your card information securely.

Retention period

We keep your data while your account is active, and for seven years after account closure for regulatory compliance.

Your rights and choices on bom88

You have the right to access your data, correct it, and request deletion. You can access your account history, transaction records, and personal information anytime from your Account Settings. If you find an error in your data, contact our support team and we will correct it. If you want to delete your account and your data, request account closure from your Account Settings. We will close your account and delete your data, except where we are required by law to retain it.

You can also opt out of non-essential communications (e.g., promotional emails) from your Account Settings. We will continue to send you transactional emails (confirmations, withdrawals, support responses) because these are necessary to operate your account. If you believe your data has been misused or your privacy violated, contact our compliance team via your account Help tab.

Cookies and tracking on bom88

We use cookies to keep you logged into bom88, remember your preferences, and track your usage for platform improvement. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may prevent bom88 from functioning properly. We also use web analytics tools to track aggregated user behaviour — not individual users, but trends (e.g., which markets are most popular).

We do not use cookies to track you across other websites. Our cookies are used only on bom88. Third-party payment processors (local payment, online payment, e-wallet, mobile banking) may use their own cookies; refer to their privacy policies for details.

Jurisdiction and legal compliance

Our services are available only where local law permits. We do not operate in jurisdictions where online gaming is prohibited. We comply with the privacy laws of each jurisdiction where we operate. If you are in Jakarta, Surabaya, Bandung, or Medan, we comply with Indonesian data-protection principles. We cooperate with law enforcement and regulators where required by law.

If local regulators request your data, we will provide it. We may disclose your information if required by a court order, legal process, or government request. We will not tell you about such requests if we are legally prohibited from doing so. Our data practices comply with applicable regulations, including anti-money-laundering and know-your-customer (KYC) requirements.

1. Your data is encrypted

   All information transmitted to bom88 is protected by encryption.

2. We never sell your data

   Your information is used only to operate bom88 and comply with law. We do not sell it to advertisers.

3. You can access or delete your data

   Request data access or account deletion anytime from your Account Settings.

4. Contact us if you have concerns

   Our support team is available to discuss privacy questions via your account Help tab.

Our commitment to protecting your privacy on bom88

We at bom88 take your privacy seriously. We invest in security infrastructure, train our staff on data protection, and audit our practices regularly. We do not sell your data, do not use it for marketing without consent, and do not retain it longer than necessary. Your trust is essential to our business — we respect it by being transparent about how we use your information.

This Privacy Policy may change as we improve our platform or comply with new regulations. We will notify you of material changes via email or in-app notification. Your continued use of bom88 after a change constitutes acceptance of the updated policy. If you do not accept a change, you can close your account.

If you have questions about our privacy practices, contact our support team via your account Help tab. We respond to privacy inquiries within a reasonable timeframe. Our services are available only where local law permits — verify that your jurisdiction allows access before using bom88.