Setting up your profile on bom88
When you first access bom88 on Android via our app or on iOS through the browser, Account Settings appears as a tab or menu option once you log in. We ask for basic details — name, email, phone number, and date of birth. These fields serve two purposes: they let us personalise your experience, and they form the foundation for identity verification, which we require before processing withdrawals.
Your profile also stores your preferred language (we support English and local variants), time-zone settings, and notification preferences. If you want to receive alerts when Liga 1 fixtures drop or when a live-dealer table opens in Bandung local time, you configure that in Account Settings. We never share your contact details with third parties, and you can update them anytime.
Profile fields we require
We collect your full name as it appears on your identity document, a valid email address, and a phone number we can use for verification calls or SMS alerts. Your date of birth helps us confirm eligibility and personalise market recommendations — for example, we might highlight age-appropriate esports tournaments or seasonal promotions around Imlek or Idul Adha.
You can change your email and phone number at any time, but your name and date of birth remain locked after verification to prevent fraud. If you need to correct them, our support team can help.
Identity verification flow
Before you can withdraw funds from bom88, we verify your identity. This step protects you and us from fraud and keeps our platform compliant with local financial rules. The process is straightforward and takes most users a few minutes.
In Account Settings, you navigate to the Verification tab. We ask for a copy of your KTP (or equivalent national ID), a selfie holding that ID, and sometimes a proof of address (a utility bill or bank statement dated within the last three months). You upload images directly through our secure form — no email, no external links. Our verification team reviews your documents within a few hours, usually during business hours. Once approved, a notification appears in your account, and you gain access to withdrawal features.
Verification checklist
- Valid national ID (KTP) with clear, legible photo and expiry date
- Selfie holding your ID, face and document both visible
- Proof of address (utility bill, bank statement, or government letter) dated within three months
- Ensure lighting is good and images are not blurry or cropped
- Submit all documents at once — multiple submissions may delay review
Payment methods on bom88
Your account stores multiple payment methods so you can choose which one to use for each deposit or withdrawal. We support Indonesia-region options: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual accounts from mobile banking, local payment, online payment, and e-wallet.
Adding a payment method is simple. In Account Settings, you select Payment Methods and choose your preferred provider. For mobile banking or local payment, you authorise bom88 to connect to your account, and we remember your choice. For virtual accounts, we generate a unique account number for you, and you transfer funds to it — each deposit creates a new number to keep transactions separate. For online payment, you scan a QR code on your screen or use any e-wallet-enabled app.
Once you add a payment method, it appears as a card in your Account Settings. You can mark one as your default so it is pre-selected on the deposit screen. If you want to remove a method, you can deactivate it — we keep a record for your transaction history, but it will not appear in your payment list anymore.
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Add your first payment method
Choose online payment, e-wallet, mobile banking, local payment, or a virtual account. Authorise or link it to your bom88 profile.
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Verify your identity
Upload KTP and selfie so we can approve your account for withdrawals.
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Make your first deposit
Go to the Deposit screen, select your payment method, and enter an amount.
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Start exploring markets
Browse Liga 1, live tables, slots, or esports. Our balance updates in real time.
Transaction history and statements
Every deposit, withdrawal, and market activity appears in your Account Settings under Transactions. We log the date, time, amount, payment method used, and status (pending, completed, or cancelled). This record is your safeguard — you can verify every movement of your funds and dispute any entry that looks wrong.
If you need a statement for your records, we generate a downloadable PDF from the Statements tab. You can filter by date range, transaction type (deposit, withdrawal, market activity), or payment method. For example, if you deposited via online payment during Piala AFF and want to see all e-wallet activity between match days, you set those filters and download the result.
- Pending status
- Your request is queued. Most deposits clear within minutes; withdrawals may take longer depending on your bank.
- Completed status
- Funds have arrived in your account (deposit) or left our platform (withdrawal).
- Cancelled status
- You cancelled the request, or we reversed it due to a technical issue or your request.
Security and account control
Your Account Settings includes a Security tab where you manage passwords and login alerts. We recommend you use a strong, unique password — at least 12 characters mixing uppercase, lowercase, numbers, and symbols. If you suspect someone else accessed your account, change your password immediately from this tab. We never store your password in plain text; we encrypt it with industry-standard hashing.
We also offer login alerts. If you enable them, we send you a notification whenever someone (or something) logs into your account from a new device or location. This way, if a login attempt comes from somewhere unexpected — say, from Medan when you are in Jakarta — you know right away and can secure your account. We do not require you to enable alerts, but many users find them reassuring.
Password best practices
Avoid using names, birthdates, or simple sequences. Do not reuse passwords from other sites. If you use a password manager, store your bom88 credentials there so you do not have to remember them but also do not write them down or share them. Change your password every few months, especially after you use it on a shared device.
If you forget your password, use the "Forgot Password" link on the login page. We send a reset link to your registered email. Click it, and you set a new password. The link expires after one hour for security.
Customising your experience on bom88
Account Settings lets you personalise how you see the platform. You can choose your preferred language and time zone. You can also set your market interests — if you follow Liga 1 and Piala Indonesia but rarely check esports, you can pin those sport categories to your home screen so they appear first when you log in.
Notification preferences are yours to control. You can opt in to alerts about upcoming Champions League fixtures, live-dealer table openings, or new slot releases. You can silence them all if you prefer browsing on your own schedule. These settings do not affect your account security or verification status — they are purely about how we communicate with you.